Privacy Policy

The LegalBelgique service is published and operated by Espero-Soft Informatiques SRL. We attach great importance to the protection of your personal data. This privacy policy describes how we collect, use, store and protect your data in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy legislation.

The data controller is Espero-Soft Informatiques SRL, Rue de la Colonne 1A, 1080 Molenbeek-Saint-Jean, Belgium, CBE/VAT BE 1033.022.383, publisher and operator of the LegalBelgique service.

Data Protection Officer (DPO): you may reach our DPO at dpo@legalbelgique.be for any request concerning your personal data.

For general inquiries, you can contact us at contact@legalbelgique.be or by phone at +32 484 711 719. For inquiries to the publisher: info@espero-soft.com.

Identification data: name, first name, email address, phone number, address.

Company data: company name, legal form, BCE number, VAT number, registered office.

Financial data: payment information (processed by our secure payment provider).

Technical data: IP address, browser type, device information, cookies.

Usage data: browsing history on the Platform, order history.

We process your data for the following purposes: execution of our services (company formation, domiciliation, etc.), management of your customer account, invoicing and payment processing, communication about your orders, improvement of our services and compliance with legal obligations.

The processing of your data is based on: the execution of a contract (when you order a service), your consent (for marketing communications), our legitimate interests (improvement of our services) and legal obligations (accounting and tax obligations).

Your data is retained for the time necessary for the purposes for which it was collected. Customer data is retained for the duration of the contractual relationship and up to 10 years thereafter in accordance with Belgian accounting obligations.

Your data may be shared with: notaries (for company formation), the CBE and FPS Finance (legal formalities), our payment provider Stripe (payment processing), our cloud storage provider Amazon Web Services (document storage) and our hosting provider Hetzner (technical storage). We never sell your data to third parties.

Transfers outside the European Union: some sub-processors (Stripe Inc., Google LLC for OAuth authentication) are located in the United States. These transfers take place on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission and, where applicable, the EU-US Data Privacy Framework. Amazon Web Services storage is located in the EU-West region (Ireland). You may obtain a copy of these safeguards upon simple request at dpo@legalbelgique.be.

In accordance with the GDPR, you have the right to: access your data, rectify inaccurate data, delete your data ("right to be forgotten"), restrict processing, data portability and object to processing.

To exercise your rights, contact us via the contact form. We will process your request within 30 days.

Our Platform uses cookies to improve your experience. Essential cookies are necessary for the Platform to function. Analytical cookies help us understand how the Platform is used. You can change your cookie preferences at any time via your browser settings.

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction. Your data is stored and transmitted in encrypted form.

For questions or complaints about the processing of your data, you can contact us via the contact form or by phone at 0484 711 719. You also have the right to file a complaint with the Data Protection Authority (APD): www.autoriteprotectiondonnees.be.