General Terms of Sale

LegalBelgique services are sold by Espero-Soft Informatiques SRL, with registered office at Rue de la Colonne 1A, 1080 Molenbeek-Saint-Jean (Belgium), CBE/VAT BE 1033.022.383, RPM Brussels (French-speaking division), operating the LegalBelgique brand ("LegalBelgique", "the Seller").

These General Terms of Sale (GTS) apply to all orders for services placed via the LegalBelgique platform. Any order implies full acceptance of these terms, which prevail over any document of the client. They supplement our Terms of Use.

LegalBelgique reserves the right to modify these terms at any time. The terms applicable to an order are those in force on the date of that order.

The services offered include in particular: assistance with company formation (SRL, SA, ASBL, SC), amendment of articles of association, domiciliation, accounting, VAT activation and other formalities for businesses in Belgium.

LegalBelgique is an administrative and legal services platform (legal-tech). It is neither a law firm, nor a notarial office, nor an accredited accounting firm. Acts reserved by law (in particular the authentic incorporation deed of an SA, SRL or SC) are carried out by an independent notary, and reserved assignments by a professional registered with the relevant Institute. The fees of these third parties are not included in our prices.

An order is final after confirmation by the client and receipt of payment. LegalBelgique sends a confirmation email with a summary of the ordered services.

The prices of our fees are listed in euros, exclusive of VAT. Belgian VAT at the rate of 21% is added where applicable. The applicable price is the one displayed at the time of the order.

Legal fees and disbursements (notary fees, CBE registration duties, Belgian Official Gazette publication costs, business counter fees, etc.) are listed separately, are not included in the price of our fees and may vary according to the official rates in force. These amounts are advanced or invoiced at the time of the formalities.

Payment of fees is made in advance when placing the order via the available methods: credit card, Bancontact, iDEAL or bank transfer, through our secure payment provider. Legal fees are invoiced separately at the time of the formalities.

For professional clients, in the event of late payment, late-payment interest at the legal rate (Belgian law of 2 August 2002 on combating late payment in commercial transactions) as well as a fixed compensation for recovery costs are due automatically and without prior notice.

Estimated times are indicated for each service. They begin once the complete file has been received (payment + required documents + completed questionnaire).

The stated times are indicative and do not account for delays attributable to third parties (notary, CBE, FPS Finance, Belgian Official Gazette) or to the late provision of information by the client. LegalBelgique cannot be held liable for delays attributable to these external bodies or to the client.

In accordance with Articles VI.47 et seq. of the Code of Economic Law, the consumer has a right of withdrawal of 14 calendar days from the conclusion of the contract, without having to give reasons.

By way of exception (Article VI.53, 1° of the Code of Economic Law), this right can no longer be exercised once performance of the service has begun with the consumer's express prior consent and their acknowledgement that they lose the right of withdrawal once the service is fully performed. When a file is started (drafting articles, submission to the notary, etc.), the right of withdrawal is deemed waived where the client has expressly consented to it.

To exercise your right of withdrawal, send us an unambiguous statement via the contact form or by email, stating your order number.

The client undertakes to provide accurate, sincere and complete information necessary for the execution of the services. Any incorrect or missing information may result in delays or additional costs.

The client must provide the required documents (identity proof, supporting documents, etc.) within the requested timeframe. The client warrants that they are authorised to act on behalf of the person or entity concerned. In the absence thereof, LegalBelgique cannot be held responsible for delays or the impossibility of performance.

Certain services are subject to due diligence obligations under the Belgian law of 18 September 2017 on the prevention of money laundering and terrorist financing. In this respect, the client agrees to provide the required identification documents (identification of the client and, where applicable, of the beneficial owners).

LegalBelgique reserves the right to refuse, suspend or interrupt a service in the event of inability to carry out identification, suspicion of fraud or non-compliance, without this giving rise to any compensation.

LegalBelgique commits to an obligation of means in the execution of the ordered services. We cannot be held liable for damage resulting from inaccurate or incomplete information provided by the client, nor for decisions taken by the competent authorities or third parties.

Save for any mandatory legal provision to the contrary, our liability is in any case limited to the amount of fees received for the relevant service. LegalBelgique is not liable for indirect damage (loss of profit, missed opportunities, loss of clientele or data). This clause does not apply in the event of fraud, gross negligence or harm to life or physical integrity.

Any cancellation request must be submitted in writing. If the execution of the service has not yet begun, a full refund of fees is made within 14 days.

If execution has already begun, the services already delivered are invoiced in proportion to progress. Legal fees already paid to third parties (notary, CBE, Belgian Official Gazette) are non-refundable.

Either party may terminate the contract in the event of a serious breach by the other party that is not remedied within a reasonable time after notice.

LegalBelgique cannot be held liable for the non-performance or delayed performance of its obligations resulting from force majeure or an event beyond its reasonable control (in particular widespread network failure, failure of a public body, government measures). Deadlines are suspended for the duration of the event.

Documents drafted by LegalBelgique (articles of association, financial plan, etc.) become the property of the client after full payment, for their own needs. The models, templates, methodologies and software used for their production remain the exclusive property of Espero-Soft Informatiques SRL.

Any complaint may be sent to info@legalbelgique.be. We strive to respond as quickly as possible and to seek an amicable solution.

These GTS are governed by Belgian law. Failing an amicable agreement, the courts of the judicial district of Brussels shall have jurisdiction, without prejudice to the mandatory rules protecting the consumer, who retains the right to bring proceedings before the court of their domicile.

The consumer may use, free of charge, the Consumer Mediation Service (Boulevard du Roi Albert II 8, box 1, 1000 Brussels — mediationconsommateur.be) or the European online dispute resolution platform (ec.europa.eu/consumers/odr).

For questions about these terms of sale, you can contact us via the contact form, by email at info@legalbelgique.be or by phone at +32 484 711 719, Monday to Friday from 9am to 6pm.